Choosing a Trusted Agent
Repeat business for Bletsoes Estate Agency we believe is a reflection of our excellent service and professionalism. Interestingly, agents in England and Scotland are not required to be registered, however selling your most valuable financial asset needs the experience of experts to ensure the best outcomes. Bletsoes are members of professional trade associations – Propertymark incorporating the National Association of Estate Agents (NAEA) and the Association of Residential Lettings Agents (ARLA), and also the Royal Institution of Chartered Surveyors (RICS), which all work to codes of practice and conduct as well as requiring the highest standards.
There are a number of requirements an Estate Agency will need to meet in order to hold membership of professional trade associations:
Professionalism and Training – Agents need to maintain professional standards by ensuring that their staff have a level of on-going training to keep up to date with their skills.
Reputation – Agents have to uphold their reputation to maintain their business and therefore need to take a professional approach to their work.
Knowing their Client – As part of taking on a new vendor or Landlord, an Agent will need to gather some essential information and identity documentation so that they understand exactly who their client is.
Compliant – Being registered with HMRC to ensure they comply with all the obligations under the Money Laundering Regulations and having Client Money Protection, if they handle client money.
Redress Schemes – All member agents will be part of a redress scheme. If you have a complaint about their services and you are unable to resolve it with the company directly, you can refer your complaint to the redress scheme and they will adjudicate in order to resolve the dispute.
As a good Agent should be, at Bletsoes we are not only knowledgeable about the property that you want to sell, rent or view but also have a good working understanding of the local area, including an in-depth knowledge of what has been sold and rented locally and what is due to come on to the market in the near future. Most people move home about once every 7 years and therefore may have limited experience with the whole process, therefore the support of a proactive and knowledgeable Agent can be invaluable.
Bletsoes take the time to understand our vendor’s and Landlord’s situations and similarly what purchasers and prospective tenants are looking for. Bletsoes will work to achieve the best outcome for everyone.
Do contact us directly to discuss your needs, or pop in for a chat and see if we can help. You will be very welcome and we will be pleased to listen and talk through your criteria, objectives and property aspirations.
Contact: 01832 732188 / estateagents@bletsoes.co.uk / www.bletsoes.co.uk
49 -51 High Street, Thrapston, Northamptonshire, NN14 4JJ
